Shipping Policy

1. Order Processing Time

  • Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

  • Order Confirmation: You will receive an email confirmation once your order has been placed. After processing, you will receive a second email with tracking information (if available).

2. Shipping Rates & Delivery Times

We offer a variety of shipping options to meet your needs. Shipping rates and delivery times are calculated at checkout based on your location.

  • Standard Shipping: 5-7 business days (domestic)

  • Expedited Shipping: 2-3 business days (domestic)

  • International Shipping: Delivery time varies by destination, typically between 7-14 business days

Shipping rates depend on the weight of your order and the shipping destination. You can calculate the exact shipping cost during checkout.

3. Shipping Locations

  • Domestic Shipping: We currently ship to all U.S. states and territories.

  • International Shipping: We offer international shipping to select countries. If you don't see your country listed at checkout, please contact us, and we will see if we can accommodate your location.

4. Shipping Carrier

We partner with the following carriers to deliver your orders:

  • USPS (United States Postal Service)

  • FedEx

  • UPS

We will choose the best carrier based on your location and the shipping method selected.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use the tracking number to monitor the progress of your package online. Please note that it may take up to 24-48 hours for tracking information to appear in the carrier’s system.

6. Shipping Delays

While we aim to deliver your package in a timely manner, shipping delays can occasionally occur due to weather, carrier delays, or other unforeseen circumstances. We apologize for any inconvenience and will do our best to keep you informed.

If there is a delay, please feel free to reach out to us for updates or assistance.

7. Address Errors

Please double-check that your shipping address is correct when placing your order. We are not responsible for packages that are lost or delayed due to incorrect addresses provided at checkout. If you realize you've made an error, please contact us immediately to update your shipping information.

8. Shipping Issues & Lost Packages

If your package is lost or damaged during transit, please contact us as soon as possible so we can resolve the issue. We will work with the carrier to resolve the situation and, if applicable, offer a replacement or refund based on our policy and the carrier’s resolution.

9. P.O. Boxes & APO/FPO Addresses

We can ship to P.O. Boxes, APO, and FPO addresses, but please note that delivery times may vary. Be sure to enter your complete and accurate address to avoid delays.

10. Free Shipping Promotions

We occasionally offer free shipping promotions on selected items or orders over a certain amount. Please refer to the terms and conditions of each specific promotion for more details.

11. Customs & Duties (for International Orders)

For international orders, please be aware that customs fees, import duties, and taxes may apply depending on the destination country. These fees are the responsibility of the customer, and they are typically due upon delivery. Please check with your local customs office for more information.

12. Contact Us

If you have any further questions or concerns about shipping, please feel free to reach out to us via:

  • Email: jesshell90@gmail.com

  • Phone: 8173742585

  • Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM

Thank you for shopping with us!